Lockney Acupuncture Acupuncture & Massage

Text Message Privacy Policy

Effective Date: October 15, 2024

Lockney Acupuncture & Wellness Center, LLC ("we," "us," or "our") is committed to protecting the privacy of our patients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you send text messages to us or receive text messages from us. By subscribing to and/or participating in our text messaging service, you consent to the practices described in this policy.

1. Information We Collect:
We may collect the following types of information when you subscribe to our text messaging service:

• Phone Number: We collect your mobile phone number to send you text messages.
• Message Content: We collect the content of the messages you send to and receive from us.
• Opt-In Information: If you opt to receive text messages from us, we will store your consent information (unless your consent was given verbally, as in that case there will be no written or electronic record of your consent).

2. Use of Your Information:
We use the information we collect to:

• Send you text messages related to Lockney Acupuncture & Wellness Center, LLC's products services, as well as any updates that may pertain to you or your treatment.
• Communicate with you for patient service and support.
• Improve our services and communications.
  Ensure compliance with applicable laws and regulations.

3. Sharing Your Information:
We do not share your personal information with third parties, except in the following circumstances:

• When required by law, such as responding to a legal request, court order, or government agency request.
• For services provided by trusted third-party vendors who adhere to our privacy standards.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent – this information will not be shared with any third parties.

4. Data Security:
We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Opting Out:
You have the right to opt out of receiving text messages from us at any time. To do so, reply with "STOP" to any message you receive from us. Once you opt out, you will no longer receive messages from us, unless and until you later opt in again at later time.

6. Children's Privacy:
Our text messaging service is not intended for individuals under the age of 18. We do not knowingly collect text messaging information from individuals under 18 years of age.

7. Changes to this Policy:
We reserve the right to update or change this Privacy Policy. We will notify you of any changes via text message or email, or by posting a new copy of this Text Message Privacy Policy on our website

8. Contact Us:
If you have any questions, concerns, or requests related to your personal information, please contact us at:

• Lockney Acupuncture & Wellness Center, LLC
  217 Branchview Drive NE
  Concord, NC 28025
  Telephone / Text Message: (704) 796-1579
  Email: lockneyacu@gmail.com

Please review this Privacy Policy periodically to stay informed about how we are using and protecting your information. Your continued use of our text messaging service constitutes acceptance of any changes or updates to this policy.

This Privacy Policy is effective as of the date indicated above and applies to text messaging services provided by Lockney Acupuncture & Wellness Center, LLC.